Can I Help You? Are You Being Served? This blog comes at a right time when Singapore begins hosting a series of events such as Youth Olympic Games and when the Integrated Resorts open in 1-2 years time. It is really a time to review the services profession spectrum around Singapore and improve the overall service standard from food to shopping and even the dreaded hotlines!
With my interest in food, "The Restaurant Test" and "Fast Food Exploits" definitely attract me to knowing what is happening around the food scene when it comes to customer service. Well, friendly customer service is definitely one factor that makes me return to a restaurant or make some food a certain ritual. As one of the frequent callers to customer service hotlines in banks, telco service operators and retail merchants, I am also interested to know the experiences of other people when they dial the easy (or not-easy) hotline.
If you have real stories to share about Singapore Customer Service...Share Your Story. You can pop by The "Are You Being Served?" blog and make your voice known. Good or bad customer service, it can always be made better when the service "providers" are aware. You can even suggest a mission for the squadso they can be out, testing.